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Microsoft Teams - Direct Routing

Use Microsoft Teams as your complete Business Phone System, with full enterprise-grade telephony capabilities.

Key Benefits:

Enable full PSTN breakout to the public telephone network.

Lower cost alternative to Microsoft Calling Plans and allows you to maximise existing 365 license costs.

No expensive outlay as there’s no need for traditional hardware.

Tailored business continuity with network resilience to keep your business working

Comprehensive call handling & advanced management information.

Microsoft Teams Direct Routing is the flexible, accessible and cost-effective alternative to Microsoft Calling Plans allowing you to make calls external to your business from Microsoft Teams.

With a bespoke Direct Routing architecture, this will enable full voice capability natively into Microsoft Teams.

Any business using Microsoft Teams as their unified communications tool can implement Direct Routing for voice and benefit from cost savings, increased functionality and support for migration.

FAQs

What is direct routing?
Microsoft Teams Direct Routing is the flexible, accessible and cost-effective alternative to Microsoft Calling Plans allowing your organisation to make calls within Microsoft Teams using SIP trunks to route the calls.
What is required to enable Direct Routing?

For an organisation to enable Direct Routing, the following components are required:

• Microsoft 365 or Office 365 license including Teams
• Microsoft Phone System add-on
• An Internet Connection

What about Skype for Business?

Many businesses already use Skype for Business as their Microsoft based telephony platform. However, Skype for Business is being retired in 2021 with Microsoft encouraging all users to transition to Teams.

In addition to Skype functions like; instant messaging, screen sharing and web conferencing, Teams adds; centralised chat / collaboration, persistent chat and much more.

Is this a cheaper alternative to Microsoft calling plans?

Direct Routing offers a cost-effective alternative which works flexibly with differing requirements across departments.

Want to learn more?

To find out more download our brochure
or contact our sales team.




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